Product Manager and Customer Service Employee in E-Commerce

Elektrofahrrad24 is looking for an employee to strengthen the team of the English online shop ebike24.com, to manage the product portfolio and to provide customer service for our online shop. We are seeking a person with a good knowledge of bicycles and a good grasp of English (native speaker/fluent) and German (min. A2). Other languages would be an advantage.

Elektrofahrrad24 is a young and fast-growing company specialising in the online sale of electric bicycles, spare parts and accessories. For 15 years, Elektrofahrrad24 has been serving those who are looking for a comfortable and, above all, environmentally friendly mobility solution all over the world.

If your world is all about bicycles, you are fluent in English, but you also know how to communicate in German, then make your passion your profession and join the international team of Elektrofahrrad24.

The following tasks await you:

Mainly content management and registration of products for the online shop ebike24.com
Translation of all contents of the German shop for the English shop
Adjustment and SEO optimisation of products, spare parts and electric bicycles into English.
Furthermore, support in customer services, via e-mail, telephone and social networks

What we expect from you:

You are passionate about cycling and have a wide knowledge of bicycles
You have knowledge of digital marketing and search engine optimisation (SEO)
You have knowledge about content management on websites, blogs (CMS) and/or in the backend of online shops
You have experience in customer service and are good at communicating with people
You are comfortable working with computers and have already worked with e-commerce software
You quickly learn how to use and handle different IT tools and online content management tools
You are a native speaker of English or fluent in English and are able to hold a simple conversation in German and/or English
You are independent, organised and disciplined in your work
You are motivated and have a sense of initiative

What we can offer you:

exciting topics and a job with a secure future
excellent development opportunities in a rapidly growing industry, with short lines of communication, horizontal organisation and a rapid takeover of responsibility
flexible working hours
a friendly and fun team
Unlimited coffee, tea and water and fresh fruit every day

Part-time or full-time: 20 - 40 hours / week.

Place of work: Dresden / Remote

Please send your application (CV and cover letter) with your salary expectations and availability by e-mail to Michael Huhn, jobs@elektrofahrrad24.de.