The satisfaction of our customers is our top priority. We have been providing our customers with passionate support for over 15 years and have already been able to convince many e-bikers of our know-how. We are delighted to receive positive feedback - our customer reviews speak for themselves! If something should go wrong, we are always available for our customers even after the purchase has been finalised and try to find a solution together. Check out our positive reviews on Google and Trustpilot for yourself.
Authentic customer reviews
Our reviews are authentic opinions from real customers. We examine and check the authenticity of our reviews to the best of our knowledge and belief. After all, only genuine customer reviews help you and us. If things did not go smoothly, we accept the criticism to improve further. Nobody's perfect.
Valerian D.
Very satisfied with my first order on eBike24. Well-designed website, clear and detailed information, fast order preparation and delivery. Highly recommend.
Gerry
Easy to navigate the website. Very efficient in processing orders. Keep up the great work. Happy to recommend the site.
Pietro
Very satisfied with my first order on eBike24. Fast delivery too! Will order more before summer.
Danny B.
Easy find, easy to order.
Florian S.
I ordered the Kiox 500 from Bosch here. Due to the delay in the rollout on the part of Bosch, it was not possible to deliver as planned. The shop provided super transparent information and was then able to deliver. That's what I call perfect customer service! I will buy here again.
Craig B.
Had been struggling to find a replacement part for a while and these guys managed to source it within a few days. Excellent communication and very knowledgeable team!
Mark
Fantastic service, very helpful. Received the part today and was able to fix the bike. It wasn't working for 6 weeks. So happy! I ordered 2 of the 650mm Yamaha Speed sensors from you tonight, so I will have it in house to fix in future. Thank you so much for all the help.
Joseph H.
I needed a SMALL part that was keeping my bike off the road sent to the USA. I received prompt shipping and communication. The customer service was of the highest caliber. Great shop to deal with!
Jørgen S.
Ordered a handful of Shimano parts that were out of stock almost everywhere else. Very satisfied with everything. The ordered items came nicely packaged, and even faster than the estimated delivery time (to Norway).
Bojan K.
Very fast delivery of the package, correct communication! I will shop at the ebike24.com store in the future!
Kit
I have place 2 orders so far. Excellent prices and services. Quick shipping to the United States. I have ordered many things including Bosh Nyon and some Schwalbe tires. I highly recommend this company.
eBike24 - Our customers' feedback
